Invest in Success

Invest in Success is an exciting new program designed to develop and inspire front-line staff in their role at your institutions. This program is an investment in your front-line staff by providing them foundational knowledge and skills for success in their roles and as contributors to the success of their institution. Your front-line staff are vitally important to an institution’s success so invest in them today!

Program Objectives

Lead as an individual contributor by developing the skills that make you an invaluable asset to your team and organization
Demonstrate effective communication skills
Identify strategies and actions for working effectively with others
Maximize individual strengths for successful outcomes

Program Outcomes

Reduce conflict and improved overall productivity within the team and department
Improve individual competence through consistently good performance evaluations and supervisor feedback
Increase in overall individual satisfaction and engagement in the team and department

Program Design

Two Track program – each track 8 hours of facilitated delivery
Interactive design of lecture, videos, and individual/group activities
In-person or virtual delivery

Track 1: You as an Individual

Understanding and developing behaviors that enhance you as an individual and a contributor to the institution

Leading Yourself – learn the value of investing in yourself and leading yourself to personal success in the organization
Emotional Intelligence – assess your emotional intelligence level and explore how you can better handle emotions productively and cope with new situations as they arise
Build the Trust – distinguish your role in building trust with colleagues to decrease distrust and tension and to create an efficient and successful organization

Leading Yourself

Define personal empowerment and an individual’s role in empowering self and others
Recognize personal and common barriers to taking initiative
Identify own unconscious biases and its impact on your success

Emotional Intelligence

Define emotional intelligence
Assess your emotional intelligence
Explore handling emotions in a productive manner

Building Trust

Recognize how trust in the workplace affects results
Identify common workplace barriers that can break or build trust
Apply skills to foster open communication, and build and maintain trusting relationships

Track 2: You and the Institution

Developing key skills that make you an invaluable asset to your team and institution

Understanding Bias – explore individual bias and its impact on our workplace relationships
Effective Communication – learn the basics of good communication in the workplace to enhance the positive impact you have on others
Building Relationships – understand the importance of developing and maintaining effective relationships with others in the workplace especially your own supervisor and teammates

Understanding Bias

Define unconscious bias in the workplace
Identify bias in the workplace
Identify strategies for mitigating bias for an inclusive workplace

Effective Communication

Identify the four building blocks
Identify common communication situations and challenges
Apply skills for effectively communicating

Building Relationships

Identify critical work relationships
Identify characteristics of a good team and team member
Explore tools for building relationships with your work team

Upcoming Events

There are currently no events.

For information on this program contact David McCabe, Director Professional Development / Virtual learning.